Job position: Customer Service Specialist

Vlantana, one of the largest Lithuanian logistics companies within 2,500 employees and fleet of more than 1,550 trucks, specializes in FTL transportation throughout the European Union and the CIS countries. International company with 25 years of experience solves the customers’ logistics and transportation needs in the industrial, commercial and consumer supply chain. In order to be a leader in logistics innovation, providing the highest quality and unique customer service, being an inspiring and responsible employer for society and the environment, the company is guided by the following values: innovation, leadership, responsibility, respectfulness and agility.

Your tasks:

• Communication and timely provision of information to customers;
• Continuous on-time order fulfillment and order status monitoring;
• Control of the loading process and transit time;
• Prompt response to customer inquiries.

We hope You:

• You know English perfectly (will be needed for daily communication with customers);
• You are able and like to communicate with clients, cooperate with colleagues, solving emerging work problems;
• You are focused on the result and achieving goals;
• You are a responsible, meticulous personality;
• You have experience in the transport – logistics sector (advantage).

We offer:

• A competitive salary based on competences and achieved results. We recognize and value effort and initiative;
• Genuine and clear career opportunities. Many of our managers have grown within our company. Our primary goal is to identify the best qualities in each team member and nurture their growth;
• Reimbursement for your fuel costs for commuting to and from work;
• Investment in your education and development. We provide opportunities to participate in selected educational programs;
• Our commitment to providing modern work tools and an adaptive work environment. Our offices are exceptionally modern and ergonomic, equipped with the latest computer technology and height-adjustable desks;
• Flexibility guaranteed. With offices in Klaipėda, Kaunas, and Vilnius, changing your place of residence wouldn’t pose a significant challenge;
• The option to combine remote work with office work. While the result we achieve together is paramount, we hope you’ll also embrace the vibrant atmosphere of our top-notch Vlantana offices;
• Our work ethic is diligent, and our celebrations are spirited. You’ll be part of not only two major holidays (summer and Christmas) but also other festivities and events organized by Vlantana;
• Our team’s guiding principle is “Let’s seek solutions, not blame.” We believe that teamwork, sharing experiences, and asking questions freely foster the best results;
• Your opinion will be respected, and you’ll have the opportunity to contribute to various company projects;
• Your birthday won’t go unnoticed; it matters to us. We celebrate various occasions with employees, including birthdays, the birth of children, Christmas, work anniversaries, and more;
• 1700-2600 €/month before tax (a specific salary is offered taking into account work experience and competence).

By joining the VLANTANA team, you become a testament to our belief and trust in you. Your trust in VLANTANA matters to us equally. Join our team, and together, let’s uncover the perfect synergy. Let’s embrace mutual responsibility!

Contact us to discuss:

greta.narkute@vlantana.lt

+370 640 11785